Study on the Impact of Performance Management System on Employees Performance At TCS
Ayushi Mall
Under The Guidance of Prof. (Dr. Alka Agnihotri)
Master of Business Administration
School of Management Galgotias University
Plot No. 2, Sector 17A, Greater Noida, Uttar Pradesh 203201, India
ABSTARCT
This study focuses on studying, analyzing, and exploring the impact of performance management system on employee’s performance and their usage in TCS. Performance management isn’t always easy. It’s a dynamic process that’s influenced by changing trends and new developments in the field. The project report delves into the detailed of performance management systems within the context of the IT industry, specifically examining the practices adopted by prominent companies like HCL, WIPRO, and TCS. It outlines a comprehensive process involving setting objectives, devising plans to achieve them, and ultimately attaining desired outcomes, with rewards and recognition serving as key elements at the culmination of this process. A notable finding highlighted in the report is the emphasis on mitigating bias in performance management through continuous observations. This suggests a shift towards more dynamic and ongoing evaluation methods rather than relying solely on periodic assessments. Additionally, there is a discernible trend towards leveraging online tools to facilitate performance management processes, indicating a move towards greater efficiency and automation in this domain. The significance of performance management is underscored as a fundamental aspect of organizational functioning, serving to not only measure and incentivize individual and collective performance but also to cultivate a culture of accountability and goal alignment within the organization. Moreover, the report suggests that effective communication networks, both formal and informal, play a crucial role in enhancing the efficacy of performance management practices and contributing to the organization's competitive advantage. However, the report also acknowledges the inherent limitations of delving deeply into the multifaceted nature of performance management within the scope of the project. While it provides valuable insights into specific practices and trends, it recognizes that performance management encompasses broader implications and complexities that may not be fully addressed within the confines of the study.
The reason why I chose this topic is that nowadays many organizations are relying on employees for success and competitiveness. According to the resource-based view, employees are the resources and assets of an organization. Consequently, organizations need to figure out strategies for identifying, encouraging, measuring, evaluating, improving, and rewarding employees' performance at work.
