Study on the Impact of Global Business Performance and IT Innovation on Supply Chain Management

Study on the Impact of Global Business Performance and IT Innovation on Supply Chain Management

Boomika R1, Guna Sekar S2*

1 Department of Management Studies, AIMS IBS Business School, Bangalore, Karnataka, India.

2* Department of Ground Operations. Blue Dart Express Limited, Chennai, Tamil Nadu, India.

Corresponding Author: gunasekargskm@gmail.com.

Abstract

This study looks at the connection between supply chain management, IT innovation, and worldwide company performance. It employs a mixed-methods approach, looking at actual data from surveys and stakeholder interviews as well as literature. According to the research, supply chain efficacy and efficiency are increased by IT innovation, which improves decision-making and raises customer satisfaction. However, obstacles like the digital divide, complicated integration, and data security prevent IT innovation from reaping its full benefits. Organizational and cultural aspects are also very important for the effective execution of IT projects. To fully realize the promise of IT in supply chain management, the research highlights how critical it is to solve obstacles and promote an innovative culture inside organizations. The study provides scholars, industry professionals, and policymakers with insightful information about how to optimize supply chain operations in a business environment that is becoming more global and technologically advanced.