ELECTRONIC HELPDESK

ELECTRONIC HELPDESK

Ankita Mishra1, Kritika Kasaudhan2, Aradhana Gupta3, Deeksha Pathak4, Narendra Kumar Chaurasia5

1,2,3,4UG students, 5Asst. Professor

Department of Electronics and Communication Engineering,

Buddha Institute of Technology, Gida, Gorakhpur, UP, India

Abstract: The project "Electronic Helpdesk" is designed to assist visitors of any institution/mall/company to reach their desired destination. It consists of instant display technology which represents a significant advancement in the customers support system. Our project helps the customers to get the answers (to their query) displayed on a screen when the electronic button is pressed onto which the queries are fed. The service does not end here. Our helpdesk is capable of automatic vacuum cleaning, grass trimming and brooming. These functionalities can be controlled with voice, gesture and remote. For this, Bluetooth module and Arduino UNO is used. It also consists of an automatic torch light system placed on the head of the helpdesk system which automatically turns on in the dark and switches off during the daytime.

Index Terms: Helpdesk, Instant Display, Automatic Vacuum Cleaning, Customer Service, Electronic Button, Voice/Gesture/Remote Controlled, Arduino UNO, Bluetooth Module, Torch light,  etc.