Al in Direct Tax Administration: From Scrutiny to Smart Compliance
Harshita Singh¹, Poovama N², Govind Gupta³, Siddharth Behera⁴, Dr. Tejaswini S⁵
¹,²,³,⁴ MBA 2025–27, Faculty of Management Studies, JAIN (Deemed-to-be University)
⁵Assistant Professor, Faculty of Management Studies, JAIN (Deemed-to-be University)
ABSTRACT
The rapid expansion of digital transactions and the increasing complexity of financial data have placed significant pressure on traditional systems of direct tax administration.
Conventional scrutiny-based mechanisms, which rely heavily on manual verification and post-filing enforcement, often result in administrative inefficiencies, prolonged assessment cycles, and rising tax litigation. In response, tax authorities across the world, including India, have increasingly adopted Artificial Intelligence (AI) to modernize tax administration and promote efficient compliance management.
This paper examines the role of AI in transforming direct tax administration, with specific emphasis on the transition from traditional scrutiny to smart compliance frameworks. The study analyses key AI applications such as risk-based case selection, automated return processing, faceless assessment systems, fraud and tax evasion detection, and AI-enabled taxpayer support services within the Indian income tax system. By leveraging data analytics and machine learning models, tax authorities are increasingly able to shift from reactive enforcement to proactive and preventive compliance strategies.
The study further evaluates the impact of AI adoption on administrative efficiency, transparency, taxpayer trust, and revenue outcomes. While AI-driven systems reduce human discretion and enhance consistency in decision-making, they also raise critical concerns related to data privacy, algorithmic bias, transparency, and legal accountability. The paper concludes that AI has the potential to significantly strengthen direct tax administration and voluntary compliance; however, its effective implementation requires robust governance frameworks, ethical safeguards, and continuous human oversight to ensure fairness and legitimacy.
Keywords: Artificial Intelligence, Direct Tax Administration, Smart Compliance, Risk- Based Scrutiny, Faceless Assessment
