A Comparative Study on The Effect of HR Interventions on Occupational Stress Among Employees of Public and Private Sector Banks
(With special Reference to Ratlam City)
*Dr Tabassum Patel, Assistant Professor Commerce (Govt Girls’ PG College, Ratlam)
Abstract: Banking industry is one of the most important service industries which touches the lives of millions of people. The services provided by its employees are unique both in terms of social and economic point of view. Occupational stress has become a significant issue among employees in both public and private sector banks. This comparative study aims to investigate the effectiveness of human resources (HR) interventions in reducing occupational stress among employees in these two sectors.
The study involved a sample of 206 bank employees, with 10 from public sector banks and 4 from private sector banks. A standardized questionnaire was used to collect data on various aspects of occupational stress, including job demands, job control, social support, and job satisfaction. The results of the study showed that both public and private sector bank employees experienced similar levels of occupational stress. However, the HR interventions were found to be more effective in reducing stress levels among private sector bank employees than among their public sector counterparts. The study found that private sector banks provided more support and training opportunities to their employees, which contributed to their reduced stress levels. In contrast, public sector banks were found to have more bureaucratic processes, which increased employees' stress levels. The study recommends that public sector banks adopt HR interventions that are more employee-oriented, such as providing more training opportunities and support, to reduce employees' stress levels. It also suggests that private sector banks continue to invest in HR interventions to maintain their lower levels of occupational stress. In conclusion, this study highlights the importance of HR interventions in reducing occupational stress among bank employees, and the need for public and private sector banks to adopt employee-oriented strategies to improve the well-being of their employees.
Keywords: Public Sector Bank, Private Sector Banks, Occupational Stress, Human Resource Intervention.
