A STUDY ON FACTORS INFLUENCING EMPLOYEE ENGAGEMENT AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE IN SERVICE BASED ORGANIZATIONS

A STUDY ON FACTORS INFLUENCING EMPLOYEE ENGAGEMENT AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE IN SERVICE BASED ORGANIZATIONS

*Swathi R **Dr M Beulah Viji Christiana

*Ii Mba Student, Panimalar Engineering College, Chennai.

**Assistant Professor, Panimalar Engineering College, Chennai.

ABSTRACT
Employee engagement is the important drive in an organization to achieve their premier goal. Engagement is an employees involvement with deep interest in the organizations principles. Engaged employees care about their work and about the performance of the company.The need for this study stems from the pivotal role that employee engagement plays in the success and sustainability of organizations. To study on factors influencing employee engagement and its impact on organizational performance.This research paper suggests the effective ways to improve the productivity by applying the better strategies of Employee engagement. The sample size for this study is determined using KREJCIE AND MORGON TABLE. Employee perception about Employee engagement was carried out among 210 employees of company. Descriptive research was applied. The study has found the employees agree the organizational communication channels, organizational leadership, behaviour and styles of employees, employee well-being and engagement contribute towards effective empowerment of employees. It is found that, employee rewarding strategy should be improved further more for increasing organizational success.

Key Words: Employee Engagement, Employee commitment, Organizational behaviour, Job satisfaction.