A STUDY ON “THE EFFECTIVENESS OF PERFORMANCE APPRAISAL AT HCL TECHNOLOGIES BPO

A STUDY ON “THE EFFECTIVENESS OF PERFORMANCE APPRAISAL AT HCL TECHNOLOGIES BPO

By-

Name of Student- Sanskriti Parashar

Roll No- 22GSOB2010212

                                                               Batch  2022-2024

Submitted To:

Dr. Rani Jaiswal

Galgotias university , Greater Noida – 201310 (UP)

CHAPTER -1

INTRODUCTION

I.1 Performance Appraisal

Formal appraisal of an individual’s performance began in Wei dynasty (AD 221-265) in China, where an imperial appraised the performance of the member of official family. During the First World War, at the instance of Walter Dil Scott, the U.S army adopted “man-to-man” rating system for evaluating military personnel.

The objective of the system is primarily for development and to some extent for remedial; it is not simply to control. The data generated through system could be put to several uses, such as, either to the identification of potentials, as to form the basis of rewards to high performance and remedial actions for low performance. The success of such a system assumes openness within the organization, trust between supervisors and subordinates and above all a certain degree of self-detachment and objectivity at all levels in the evaluation of performance and potentialities.