A Study on The Performance Evaluation of MNC Banks in India
Dr. Gananath Khilla
Ph.D in Management AssociateProfessor,SchoolofManagementStudies,SathyabamaInstituteofScienceandTechnology Chennai, Tamil Nadu, South India
Mr.S.Boopesh
. B.com., M.B.A., Student,SchoolofManagementStudies,SathyabamaInstituteofScienceandTechnology Chennai,
Tamil Nadu, South India boopesh21511@gmail.com
ABSTRACT
With the liberalization of the Indian economy, the banking sector has opened its doors to Multinational Corporation (MNC) banks, bringing a wave of global practices, innovation, and competition. This study takes a closer look at how these foreign banks are performing in the Indian context. By analyzing key financial and operational indicators such as profitability, asset quality, capital adequacy, and efficiency, the study aims to paint a clear picture of their strengths and weaknesses. It also considers the strategies MNC banks use to adapt to India’s regulatory framework and highly competitive environment. Using a comparative approach, the performance of selected MNC banks is evaluated alongside domestic banks over a specific time frame. Beyond the numbers, the study explores customer experiences, service innovation, and the role of digital banking in shaping their success. The findings reveal that while MNC banks excel in adopting new technologies and offering high service standards, they often struggle with regulatory hurdles and limited access to rural markets. In conclusion, the paper outlines how the presence and performance of MNC banks impact the broader Indian banking system and offers recommendations to improve their reach and efficiency. This study provides valuable insights for policymakers, financial institutions, and industry professionals seeking to understand and optimize the role of foreign banks in India's evolving financial landscape.
