A Survey on Digital Platforms for Community Welfare and NGO Support

Community welfare activities like helping NGOs, volunteering, providing emergency help, supporting healthcare, taking care of animals, and spreading social awareness are very important for building a better and more caring society. Today, many digital platforms and apps are being used to support these activities. These platforms help connect NGOs, volunteers, donors, and people who need help, making it easier for everyone to work together. However, even though such platforms are becoming popular, many of them focus on only one type of service, are not well connected, and face problems like unclear information, poor coordination, lack of transparency, and low user involvement. This survey paper studies different digital platforms used for community welfare and NGO support. It mainly looks at how aware users are of these platforms, how much they actually use them, and what problems they face while using them. By combining information from earlier research and responses from a user survey, the study finds common issues that stop people from actively participating and using these platforms for a long time. The results show that while many people genuinely want to help social causes and believe technology can make a positive difference, existing platforms often fail to turn this willingness into real action. The paper highlights the need for simple, well-connected, and user-friendly digital platforms that can solve the problems found in current systems. By considering both research studies and real user experiences, this work helps in better understanding the challenges faced by digital community welfare platforms and provides a basic idea for developing complete solutions like CommunityConnect. It also points out possible areas where future research and improvements can be made.