" Al-Driven Enhancements in Supply Chain Optimization"
Submitted by
Kunal Srivastava
(22GSOB1030015)
Under the guidance of
Dr. Arvinder Kaur
Integrated Masters of Business Administration
(BBA+MBA)
School of Business
Galgotias University
Abstract
This research investigates the transformative role of Artificial Intelligence (AI) in enhancing supply chain management and optimization. With advancements in machine learning, predictive analytics, robotics, and automation, AI is revolutionizing how organizations plan, operate, and respond to dynamic market demands. The study provides a comprehensive overview of AI’s historical evolution—from the early symbolic and rule-based systems to modern, data-driven approaches like deep learning and natural language processing—highlighting how these technological shifts have transitioned AI from theoretical concepts to practical business applications.
A key focus of the research is on how AI improves critical supply chain functions such as demand forecasting, inventory management, logistics, and risk mitigation. Through extensive literature review, industry reports, and primary data collected from surveys of supply chain professionals, the study demonstrates that AI-driven tools like machine learning algorithms enable more accurate demand predictions, optimize inventory levels, enhance route planning, and facilitate real-time disruption management. Case studies across industries such as manufacturing, e-commerce, and logistics underline the tangible benefits of AI adoption, including cost reductions, increased operational efficiency, improved service levels, and heightened supply chain resilience.
However, the research also identifies significant challenges impeding widespread AI implementation. These include issues related to data quality and silos, high upfront investments, technological complexity, lack of skilled professionals, and ethical concerns such as transparency, privacy, and potential job displacement. The study emphasizes that successful integration of AI into supply chains requires strategic planning, infrastructure investment, workforce reskilling, and robust governance frameworks.
Looking ahead, the future of AI in supply chain management appears promising, with advancements expected in autonomous logistics, real-time adaptive planning, and cognitive decision-making systems. These innovations are poised to make supply chains more responsive, sustainable, and resilient, enabling organizations to maintain competitive advantages in an increasingly globalized economy. Overall, the research underscores the strategic importance of responsible AI adoption for achieving operational excellence and long-term sustainability.
