Assessing The Impact of Emotional Intelligence on Team Collaboration and Effectiveness: A Study at Kewaunee Labway
Author 1: Ms.N.MaharulNasim, MBA Student, Manakula Vinayagar Institute of Technology, Puducherry, India. nasimmaharul@gmail.com
Author 2: Dr.S.Vaidheeswaran, Professor, Department of Management Studies, Manakula Vinayagar Institute of Technology, Puducherry, India. vaidheeswaranmba@mvit.edu.in
ABSTRACT
Kewaunee Labway India Pvt. Ltd. Bengaluru, is a leading provider of turnkey laboratory solutions, specializing in the design, manufacture, and installation of laboratory furniture and equipment. Committed to quality and innovation, the company serves diverse sectors such as pharmaceuticals, biotechnology, education, and research. The company offers advanced facilities and comprehensive services, including design, planning, and execution, to create state-of-the-art laboratory environments. This study aims to explore the level of emotional intelligence (EI) in the workplace and its influence on various team dynamics such as effectiveness, leadership, and conflict resolution. The study particularly focuses on self-managed and cross-functional teams to understand how emotional intelligence shapes communication and collaboration within a corporate setting. A quantitative research approach was adopted, using a structured questionnaire based on a Likert scale. The key dimensions assessed include self-awareness, active listening, stress management, motivation, and empathy. These results underscore the importance of emotional intelligence in fostering effective communication, improving collaboration, and managing workplace challenges. Based on these insights, it is suggested that organizations invest in EI development through training programs, regular feedback systems, and leadership development initiatives. Such measures can enhance individual and team performance, build stronger relationships, and create a more emotionally intelligent workplace culture. This study contributes valuable insights into how EI directly impacts team dynamics and organizational effectiveness in the modern work environment. Finally, useful suggestions to be implemented by the concern also have been discussed at the end.
KEYWORDS
Emotional Intelligence, Conflict Resolution, Team Effectiveness, Team Communication, Self Awareness, Social Awareness, Workplace Collaboration, Self Motivation
