E-COMMERCE CHATBOT USING ARTIFICIAL INTELLIGENCE






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E-COMMERCE CHATBOT USING ARTIFICIAL INTELLIGENCE

VINAY KUMAR, SUYASH BAJPAI

GUIDE: PROF. BADAL BHUSHAN

ASSISTANT PROFESSOR, DEPARTMENT OF CSE

DEPARTMENT OF COMPUTER SCIENCE AND ENGINEERING IIMT COLLEGE OF ENGINEERING, GREATER NOIDA

Introduction

As we know that time is money, and each company needs to deploy an Artificially Intelligent system in order to interact with the customers. The same functionality is served by the Chatbot. It is a human designed but artificially trained system which is used to give an ease to the human interaction. By deploying this Chatbot to the website main purpose served would be to collect the database of maximum customers visiting our website every day. This database thus received would serve as the medium of interaction between the food outlet and the customers.

Customers will also feel convenient in ordering with a more interactive platform rather than manual ordering. Thus, this will lead to generate an enhanced number of customers and thus we could lead to get details example phone number and email id of various customers and directly interact with them with a decreased human assistance. Keywords: Chatbot, AI-Artificial Intelligence, Machine Learning, Cloud System.

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