ENHANCING HEALTHCARE CHATBOT USING NLP AND ML

ENHANCING HEALTHCARE CHATBOT USING NLP AND ML

G.RESHMA 1, J.VIJAYA LAKSHMI 2

DR.M.CHANDRAN 3,DR.G.VICTO SUDHA GEORGE4,DR.M.ANAND 5

1,2 B.Tech-CSE, 3,4,5Professor B.Tech-CSE

DR .MGR EDUCATIONAL AND RESEARCH INSTITUTE

1 reshmagosu2004@gmail.com

2 vijju220411@gmail.com

Abstract-

Virtual healthcare solutions have been surprisingly improving in recent years, offering easier access to scientific information and support. This mission introduces a multimodal healthcare chatbot that uses text, image, and audio interactions to enhance patient engagement and help. Customers can ask health-related concerns and receive timely answers thanks to the chatbot's conversational interface and use of herbal language processing (NLP) to handle impacted person requests. It also incorporates image processing to investigate observable inputs for first evaluation, including pores and skin rashes or scientific texts. Healthcare is more accessible and inclusive because to audio competences, which are designed to accommodate clients with cognitive impairments or those who prefer verbal communication that is predominantly voice oriented.For image popularity and audio processing, the chatbot uses a combination of machine learning (ML) techniques, including device studying fashions. It is intended to serve as a digital assistant, providing basic fitness advice, medication reminders, and preliminary diagnoses while prioritizing privacy and safeguarding impacted person data. This chatbot aims to close the gap between patients and healthcare organizations by providing real-time guidance and promoting proactive health management, even if it is not yet a substitute for expert scientific counsel. This mission shows how AI-driven solutions can improve healthcare accessibility and the quality of life for those impacted in a way that is both scalable and economical.

Keywords:Virtual Health Care, Chatbot, NLP, ML, AI, Scalable, Economical