Enhancing Medical Appointment Systems: Improving Accessibility, Operational Efficiency, and Patient-Centered Outcomes
Praveen Blessington Thummalakunta 1, Likisha Kharche2, Shubhangi Kadam3 , Samruddhi Saste4, Shalini Ghanwat5
1Professor, Department of Information Technology, Zeal College Of Engineering And Research(ZCOER), Pune, Maharashtra, India
2 Student, Department of Information Technology, Zeal College Of Engineering And Research(ZCOER), Pune, Maharashtra, India
3 Student, Department of Information Technology, Zeal College Of Engineering And Research(ZCOER), Pune, Maharashtra, India
4Student, Department of Information Technology, Zeal College Of Engineering And Research(ZCOER), Pune, Maharashtra, India
5Student, Department of Information Technology, Zeal College Of Engineering And Research(ZCOER), Pune, Maharashtra, India
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Abstract - Reducing patient wait times and increasing healthcare accessibility depend on effective medical scheduling. Issues with traditional systems include frequent cancellations, rescheduling, and limited doctor availability. Furthermore, seamless patient care is hampered by the lack of integration between important healthcare services, such as medical stores, AI-driven diagnostics, ambulance dispatch, blood donation tracking, and customized wellness plans. With an emphasis on using Flutter and Firebase to improve productivity, security, and patient engagement, this study examines AI-driven developments in medical scheduling and integrated healthcare solutions. It suggests predictive scheduling, telehealth integration, and AI-driven wellness tactics while pointing out research gaps in automation, interoperability, and personalized healthcare. Patient management, operational efficiency, and healthcare quality can all be enhanced by a single healthcare system.
Keywords : Medical scheduling, doctor appointment booking, emergency ambulance service, AI-based diagnosis, diet and fitness planning, patient experience, data security.
