Impact of Artificial Intelligence on HR

Impact of Artificial Intelligence on HR

ISHA GUPTA

ABSTRACT

In  intense competitive world , AI ( Artificial Intelligence) has emerged as advanced technology and major challenge to current and coming next 5 years . It is observed to rapidly penetrate in almost every field from HR to banking, journalism, Food industry , Education , Business  and other respectively changing the way of performing task in innovative manner , automating almost each and every task and work through AI to eliminate manual work and burden and providing ease in operation . In HR field , involvement of AI is increasing at fast pace as it is entering in each and every process of HR from recruiting to selection , shortlisting , hiring and onboarding , playing important role in simplifying process, ease in operation and providing benefit of effectiveness in terms of cost and time as it is lengthy process and helped top management to focus on important and main work. But alongwith benefits , it also acted as a major challenge for employees and people of organization , creating in employees fear of loss of job as most of their task and work is being done through AI  which leads to idleness in employees and declining their worth for the organization .  Although AI have entered and replace human in most of the process but can never replace in other aspects like employee engagement , counselling as it can only be useful in technical and operational task but lack emotions and cannot handle employees grievances and cannot be helpful in motivation and other needs which is very important for both employee and organization . Thus , although AI  has been ahead in competiton but can never replace humans.