Investigating The Effectiveness of Knowledge Management Systems in Enhancing Organizational Learning and Innovation

Investigating The Effectiveness of Knowledge Management Systems in Enhancing Organizational Learning and Innovation

Shikhar Dagar

Department of  School of business

Galgotias University,

Greater Noida, India

Abstract— The impact of KMS on creativity and learning in organisations is the focus of this research. This study aims to shed light on how KMS may help organisations cultivate a culture of innovation and continuous learning by conducting a thorough literature review, case study analysis, and professional interviews. The purpose of this research is to find out how well KMSs work at improving creativity and learning inside organisations. In a variety of business settings, this study intends to investigate how companies use KMS to disseminate and share information, as well as the effect these systems have on organisational learning procedures. Furthermore, the study aims to comprehend how KMS contributes to encouraging and developing creativity within organisations. A thorough literature study is an integral part of the research approach, which aims to investigate preexisting theories and research on innovation, organisational learning, and KMS effectiveness. The paper goes on to mention that there are several difficulties in adopting and implementing KMS. The research seeks to find best practices that organisations can follow to harness KMS for boosting organisational learning and innovation by analysing case studies and empirical data. The research will add to what is already known about knowledge management and give useful information to businesses that want to up their knowledge management game.

Keywords: knowledge management systems, organizational learning, innovation, effectiveness, mixed-methods approach, knowledge sharing, organizational culture, strategic alignment.