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Paper ID:10.55041/IJSREM44399

Role of AI in Predicting Consumer Behavior

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10.55041/IJSREM44399

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License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

SC

Swastik Chhetri

SMM

S M Milan

A

Aashish

ASC

Ankit Singh Chauhan

DNR

Dr Navneet Raj

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Abstract

The emergence of Artificial Intelligence (AI) has significantly transformed the understanding and prediction of consumer behavior. Due to swift progress in machine learning and data analytics, AI allows companies to analyze extensive consumer data, identify trends, and make informed decisions based on insights derived from data. This study look into the methods in which AI improves consumer behavior analysis by inspect critical marketing functions such as customer segmentation, altered recommendations, demand forecasting, and sentiment analysis. This research make use of a survey approach, with data verified using SPSS to extract valuable findings It looks into how AI-driven methods, including predictive analytics, natural language processing (NLP), and deep learning, helps businesses in foreseeing customer wants,needs and behavioral patterns. Results indicate that AI-driven answers makes marketing effectively by creating targeted advertising, enhancing customer engagement rate , and boosting sales. Furthermore, AI supports sentiment analysis by analyzing social media interactions, online reviews, and consumer feedback s, which allows businesses to modify their strategies with respect to changing market situations. An important insight derived from this study is that AI enhances decision-making by eliminating human biases and allowing for immediate adjustments in marketing initiatives. AI-driven chatbots and virtual assistants have revolutionized customer service by providing personalized experiences, promoting customer satisfaction, and fostering brand loyalty. In addition, AI’s action in dynamic pricing strategies provide businesses to establish competitive pricing by analyzing market trends, consumer wants, and competitors activities. However, the adoption of AI brings certain difficulties, including concerns over data security, ethical problems, and the need for ongoing technological advancements. Companies must find a balance between utilizing AI for organiza

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Cite This Article

Swastik Chhetri, S M Milan, Aashish, Ankit Singh Chauhan, Dr Navneet Raj, "Role of AI in Predicting Consumer Behavior," International Journal of Scientific Research in Engineering and Management, Apr 2025. https://doi.org/10.55041/IJSREM44399

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Publication Date

4/14/2025

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Double-Blind Peer Review

Review Rounds: 2

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