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“Role of Government Digital Initiatives in Promoting ESG-Based Sustainable Development: A Study of Amravati Division”
Author Name:- Shaline Abhinav Pawar
Designation:- Research Scholars
Email ID:- Shalineapawar27@gmail.com
Name of College:- Bharatiya Mahavidyalaya Amravati, Amravati
Abstract
Sustainable development has become a key priority for governments due to growing environmental concerns, social inequalities, and the need for transparent governance. The ESG (Environmental, Social, and Governance) framework provides a structured approach to achieving long-term sustainability. In recent years, government digital initiatives have emerged as powerful tools to support ESG goals by improving efficiency, inclusiveness, and accountability in public administration.
This study focuses on the Amravati Division of Maharashtra, which includes districts such as Amravati, Akola, Buldhana, Washim, and Yavatmal, and examines how government digital initiatives contribute to ESG-based sustainable development in the region. Initiatives such as Digital India, e-Governance services, Aadhaar-based service delivery, Direct Benefit Transfer (DBT), UPI-based digital payments, online education platforms, digital health services, and smart governance programs have significantly improved access to public services, reduced administrative delays, and enhanced transparency.
The paper analyses the role of digital initiatives in promoting environmental sustainability through paperless governance and efficient resource management, social sustainability through financial inclusion and access to welfare schemes, and good governance through transparency and accountability. The study highlights the opportunities, challenges, and future scope of digital governance in supporting ESG-driven sustainable development in Amravati Division. The findings aim to assist policymakers, researchers, and educators in understanding the importance of digital transformation for regional sustainable development.The role of government digital initiatives in promoting Environmental, Social, and Governance (ESG)–based sustainable development has become increasingly significant in the context of regional disparities and the need for transparent, efficient governance systems. This study investigates how digital governance and e-government solutions deployed by government bodies contribute to ESG outcomes within the Amravati Division of Maharashtra, India. Digital technologies and e-governance frameworks, particularly those aligned with the Government of India’s Digital India mission and associated state digitization efforts, serve as fundamental mechanisms for advancing sustainable development goals by improving transparency, citizen access, and service delivery. Digital India provides platforms for online service delivery, single window access to services, digitized document management, and secure digital authentication, which collectively reduce bureaucracy and improve accessibility to public services. In Amravati Division, digital governance initiatives have expanded beyond basic e-services to include innovative projects such as the adoption of blockchain technology by municipal authorities, which enhances transparency, records integrity, and citizen trust in administrative processes. Such deployment reflects a shift toward paperless governance, quicker service turnaround, and reduced opportunities for corruption, aligning closely with the Governance dimension of ESG. Digital platforms enable better monitoring and coordination of public programs related to environmental management, agricultural services, and rural development. For example, statewide digital tools like e-panchanama — piloted across divisions including Amravati — streamline disaster assessment workflows and integrate geospatial data, directly impacting environmental response and economic resilience by delivering faster compensation and data-driven decision making for affected farmers. The Times of India. From a social perspective, digital initiatives expand inclusion by offering services through Common Service Centres (CSCs) and mobile/online platforms that bring essential public utilities, education, and financial services to underserved populations, particularly in rural and remote areas of the division. CSCs act as digital access points that mitigate digital divides, enhance digital literacy, and support equitable access to welfare schemes — all of which advance key social indicators inherent in sustainable development frameworks.. Economically, digital transformation supports improved governance inputs for investment promotion, administrative efficiency, and service uptake. Events like district-level investment summits, supported by government digital outreach, attract investments and create employment opportunities, contributing to inclusive growth — a facet of the ESG economic objective. The integration of emerging technologies such as data analytics and cloud infrastructure into public systems further strengthens administrative capacity, enhancing operational efficiency and facilitating decision-making rooted in real-time data — critical for monitoring performance metrics tied to sustainable development.






