Role of Infrastructure Development in Enhancing Religious Tourism: A Study of Amritsar

Role of Infrastructure Development in Enhancing Religious Tourism: A Study of Amritsar

Gursimar Kaur1, Manoj Das2, Anirban Gupta3

Student ,BTTM,Punjab College Of Technical Education ,Jhande

Assistant Professor, PCTE Group of Institute, Ludhiana

Assistant Professor, PCTE Group of Institute, Ludhiana

Abstract

This research investigates the essential role that infrastructure development plays in supporting religious tourism in Amritsar, India, particularly for visitors to the iconic Golden Temple. With millions of tourists and pilgrims visiting the city each year, efficient infrastructure—such as transport, accommodations, sanitation, security, and public facilities—is vital to providing a seamless and fulfilling experience. This study assesses how these improvements in infrastructure enhance accessibility, convenience, safety, and crowd management, contributing to Amritsar’s attractiveness as a tourist destination while safeguarding its cultural heritage. Using a mixed-method approach, the study combines quantitative data on tourism statistics, economic impact, and infrastructure investments with qualitative insights drawn from visitor surveys and interviews with local officials and community stakeholders. Results indicate that targeted infrastructure investments are crucial for improving visitor satisfaction, easing urban flow, and boosting local economic benefits through increased spending and job creation. The findings suggest that sustained infrastructure development is key to maintaining Amritsar’s reputation as a religious tourism center. Furthermore, the study highlights the importance of planning for sustainability to ensure that tourism growth is balanced with cultural conservation and environmental stewardship, supporting the city’s long-term appeal for both pilgrims and tourists.

Key words: Religious Tourism, Infrastructure Development, Visitor Satisfaction,  Sustainable Tourism