Impact of Fintech on banks of Noida

Impact of Fintech on banks of Noida

Submitted by

Ishan Upadhyay

Enrollment No: 22GSOB1030032

Under the supervision of

Dr. Abhishek Kumar

GALGOTIAS UNIVERSITY

Abstract

Many countries are abandoning manufacturing for a service-based economy. Now, an education system is made up of many parts, responds quickly to change and depends on digital resources. Changes happening in the world, digitalization, government actions and competition have led business companies to examine their strategies, approaches, products and delivered services. Thanks to modern technology, the differences between economies are now more manageable (in all parts of the world). The financial services sector or ‘banking,’ offers support and aid to many sectors within the economy. As the customer is the most important in the market, banks need to find new business ideas and work to maintain and raise the satisfaction of their customers. The use of fintech is meeting these objectives. This study aims to study Fintech’s impact on how satisfied customers are with banks in Noida. The paper reviews the ways Fintech raises and surpasses expectations for satisfied customers in the banking business. The investigation will only be done in Noida. A proper questionnaire is designed and put into use for collecting the data. Noida collected 100 responses. Researchers are using the convenient sampling technique. I categorized the population using frequency distribution to find out their socio demographic profile and at the same time, they attempted to assess the satisfaction level of their needs. It matters to the study of sustainable banking growth from the Indian standpoint.