State-of-the-Art Review on Chatbot for College Enquiry

State-of-the-Art Review on Chatbot for College Enquiry

1Prof. Swathi Srikanth Achanur,2Prof.Bhavya Balakrishnan

1,Prof. Dept. of CSE-AIML, AMC Engineering College, Bangalore – 83, KARNATAKA, INDIA

2,Prof. Dept. of CSE, AMC Engineering College, Bangalore – 83, KARNATAKA, INDIA

ABSTRACT
This paper presents the development of an AI-powered chatbot for college inquiries, focusing on enhancing response accuracy, user engagement, and system scalability. Key contributions include integrating a tailored natural language processing model and optimizing conversational flow for improved user experience. Experimental results show that our approach outperforms traditional methods in providing quick, personalized responses, reducing administrative workload, and improving student satisfaction. This solution offers a scalable, efficient way to manage student inquiries.

Keywords: AI-powered chatbot, Natural Language Processing (NLP), Student inquiries, College admission automation, User engagement, System scalability, Educational technology, Chatbot optimization, Administrative workload reduction.